December 21, 2010

Autodesk Services & Support solutions for Revit hang, crash, UI

Several useful updates from the Autodesk Revit Services & Support team today...

Revit 2011 Hangs at Splash Screen or Crashes with Unrecoverable Error
You launch a Revit 2011 product and it fails to open or it opens and you see the splash screen followed by an unrecoverable error message.

Download and run the script file for your Revit 2011 product to fix the problem.

Random Crash in Autodesk Revit Architecture/Structure/MEP 2011
You have experienced a random crash in Autodesk Revit Architecture/Structure/MEP 2011 and are wondering what to try to resolve the problem.

Random crashing in Autodesk Revit Architecture/Structure/MEP 2011 could be caused by corruption of the UIState.dat file that controls the Revit 2011 User Interface. Often, resetting this file can correct the problem and resume normal operation.

Resetting the Autodesk Revit 2011 user interface
You would like to reset the Autodesk® Revit® 2011 user interface (i.e. the Ribbon, Quick Access Toolbar, and Project Browser) back to the out-of-the-box version and remove any customization that has been applied.

Get the solutions at the Autodesk Revit Architecture Services & Support page.

Get It. Know It. Use It.