April 5, 2010

Autodesk Tip - Windows 7 Explorer Fails to Restart

Autodesk Services & Support

Windows 7 Explorer fails to restart after uninstalling an Autodesk product
Issue: During the final stage of uninstalling an Autodesk product in Windows 7, you were presented with a warning dialog that Windows Explorer needed to be closed and would attempt to be restarted after the uninstallation is complete.

Solution: Click here for complete details.


Applies to:
AutoCAD® 2010
AutoCAD® Civil 3D® 2010
AutoCAD LT® 2010
AutoCAD® Map 3D 2010
AutoCAD® Revit® Architecture Suite 2010
Autodesk® Maya® 2010

Ideate 2011 Migration Tips - Hardware

Are you on Subscription, ready to download 2011, or considering a move to the new release? Ideate's Technical Support team has put together the key things you need to know - answers to frequently asked questions about migrating to Autodesk 2011 products, including hardware recommendations and network considerations.

Let's start with hardware recommendations...

These general hardware recommendations from Ideate are intended for those working in a production environment using any one of the following Autodesk 2011 products: Civil 3D, Revit (all flavors) and Autodesk Navisworks.
1. Purchase computers that are capable of at least 16GB whether you put the memory in now or later. Laptops need a capability of 8GB.

2. Put no less than 8GB in all machines that are doing production work. RAM is affordable and really needed to do larger or more complex projects.

3. 64-bit machines are generally preferred over 32-bit machines due to the memory limitations (4GB) for the 32-bit machines.

4. Refer to the Operating System (OS) Chart for more detailed OS recommendations.

5. Dual screen monitors are a must for both laptop and workstation users (productivity increases exponentially). 1900x1200 is recommended for external monitors – 24” LCD or larger preferred.

6. Do not purchase an integrated video card (where the video card is taking from the machine’s RAM.) Do not use gaming type video cards.

7. Video cards should have RAM (512MB should work). Keep video card drivers up-to-date. Refer to your Autodesk product for details on certified graphics cards. We highly recommend purchasing and testing one video card, even if it's certified, before settling on a system.

8. There are some benefits in using 7200 RPM hard drives. SSD hard drives are best, but too small and too expensive right now. Size of hard drive is totally dependent on where the data is held (network vs. locally.) Ideate recommends network locations, so hard drive size in the 500GB should be sufficient.

9. If you get a chance to get a i7 processor – that is the latest processor (therefore the fastest.)




Visit the Ideate 2011 Portal for everything you need to know about Autodesk's newest software products.

April 2, 2010

Autodesk Subscription Tip - Autodesk Impression 3

Windows 7 users: Autodesk has released a hotfix for Autodesk Impression 3: click here.

For earlier versions of Impression, other enhancements can be found here.

Autodesk Impression 3 is available to Autodesk Subscription members. If you have not downloaded it yet, visit your Subscription web page. In the Downloads section, under the Product Enhancements, you will find a link for Autodesk Impression.



Submitted by Ron Palma, AEC Application Specialist.

Ron will be presenting his popular Autodesk University 2009 Impressions classes in Seattle on May 17.

Click here to register for the free sessions!

April 1, 2010

Autodesk Subscription Tip - Download or DVD?

The Autodesk 2011 product portfolio is in the process of being released.

This year, Autodesk has changed the standard product delivery method from DVD's and CD's to download to reduce the environmental impact of producing and shipping materials worldwide.

If you are on Subscription, and would prefer DVD to the standard download, Ideate's Support Manager Derek Wielkopolski has put together a quick tutorial on how to update your profile in Subscription Center.

Click here to view the video.

Not yet on Subscription? Contact sales@ideateinc.com to learn all the advantages that Subscription offers you and your firm.